Frequently Asked Questions

Choosing a pest control company is an important decision. Below you'll find answers to the questions we're asked most often. If you can't find what you're looking for, we're always happy to help—simply get in touch with our friendly team.

Every property is different, so pricing depends on factors such as the type of pest, the size of the property, the level of infestation and the treatment required.

We provide clear, upfront pricing with no hidden surprises and will recommend the most effective solution for your situation.

Yes. We use professional products that are approved for use in Australia and apply them according to the product label and industry best practices.

Where necessary, we'll advise you of any simple precautions, such as remaining out of treated areas until surfaces are dry or allowing additional ventilation. Your technician will explain everything before treatment begins.

Most residential general pest treatments take between 45 minutes and 2 hours, depending on the size of the property and the pests being treated.

More specialised services, such as termite inspections, termite management or bed bug treatments, may take longer.

In some cases, yes.

Some treatments may require you, your family and/or your pets to remain out of treated areas for a period of 1-2 hours while products dry. We'll always explain exactly what's required before starting work.

This depends on the pest.

Some pests, such as wasps, may be controlled almost immediately.

Others, including cockroaches, ants and rodents, often take several days or even a couple of weeks as the treatment works through the population.

Your technician will explain what to expect for your specific treatment.

Possibly, and that's often completely normal.

Some insects become more active after treatment as they're exposed from their hiding places. This temporary increase usually settles as the treatment takes effect.

The longevity of a treatment varies depending on:

• The pest species

• Weather conditions

• Property construction

• Surrounding environment

• Hygiene and sanitation

• Ongoing pest pressure

We'll recommend a maintenance schedule suited to your home or business.

Many of our treatments include a service warranty or free service period.

Warranty periods vary depending on the pest and treatment performed, so we'll explain exactly what's covered before carrying out any work.

For most homes, an annual pest inspection and treatment is a sensible way to minimise infestations before they become serious.

Properties with higher pest pressure—such as rural homes, lifestyle properties or businesses—may benefit from more frequent servicing.

We treat a wide range of common Australian pests, including:

• Spiders

• Ants

• Cockroaches

• Rodents

• Wasps

• Bees

• Fleas

• Bed Bugs

• Silverfish

• Pantry Pests

• Stored Product Pests

• Mosquitoes

• Flies

• Earwigs

• Crickets

• Millipedes

• Termites

If your pest isn't listed, simply contact us.

Yes.

We provide professional termite inspections, termite management advice and treatment solutions designed to protect your property.

If you suspect termite activity, it's important to arrange an inspection as soon as possible.

SureGuard Pest Control is based in Bannockburn and proudly services:

• Golden Plains Shire

• Greater Geelong

• Surf Coast Shire

and many surrounding areas.

A more comprehensive list can be found here.

Absolutely.

We work with:

• Offices

• Retail stores

• Warehouses

• Hospitality venues

• Schools

• Childcare centres

• Medical facilities

• Property managers

• Body corporates

• Industrial sites

We can tailor a pest management program to suit your business and compliance requirements.

Preparation varies depending on the treatment.

We'll let you know before your appointment if anything needs to be moved, cleaned or secured to ensure the best possible results.

Where availability allows, yes.

If you have an urgent pest problem, contact us and we'll do our best to attend as quickly as possible.

Of course.

Many customers don't know exactly what they're dealing with.

Our technician will inspect the property, identify the pest and recommend the most appropriate treatment.

Booking is easy.

Simply:

• Call us on 0468485122

• Complete our contact form here

• Email us at contact@sureguardpestcontrol.com.au

We'll arrange a convenient time and answer any questions before your appointment.