Privacy Policy

SureGuard Pest Control
Last updated: 28 May 2026

SureGuard Pest Control (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, contact us, or engage our pest control services.

SureGuard Pest Control
Bannockburn, Victoria, Australia
Phone: 0468 485 122
Email: contact@sureguardpestcontrol.com.au
Website: sureguardpestcontrol.com.au

We may collect personal information including:

• Your name 
• Phone number 
• Email address 
• Property or service address 
• Details about pest issues or service enquiries 
• Booking and payment information 
• Website usage data and analytics 

We only collect information that is reasonably necessary to provide our services or respond to your enquiries.

We collect information when you:

• Submit a contact or quote form on our website 
• Call, email, or message us 
• Book a service 
• Interact with our website 
• Engage with our advertising or social media pages 

We may also collect limited information automatically through cookies and analytics tools.

We use your information to:

• Respond to enquiries and provide quotes 
• Schedule and deliver pest control services 
• Communicate about appointments and follow-ups 
• Improve our website and customer experience 
• Send important service-related updates 
• Meet legal and regulatory obligations 

We do not sell your personal information to third parties.

Our website may use cookies and third-party analytics services such as Google Analytics to help us understand website traffic and improve user experience.

These tools may collect information such as:

• IP address 
• Browser type 
• Device information 
• Pages visited 
• Time spent on our website 

You can disable cookies through your browser settings if you prefer.

We may use trusted third-party providers to assist with:

• Website hosting 
• Online forms 
• Booking systems 
• Payment processing 
• Marketing and analytics 

These providers are only given access to information necessary to perform their services.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, contact us at:

📧 contact@sureguardpestcontrol.com.au

We may occasionally send service updates or promotional communications. You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be published on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

SureGuard Pest Control
📞 0468 485 122
📧 contact@sureguardpestcontrol.com.au