Privacy policy.

SureGuard Pest Control
Last updated: 28 May 2026

SureGuard Pest Control (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website, contact us, or engage our pest control services.

1. Who We Are

SureGuard Pest Control
42 Dalcruin Drive Bannockburn, Victoria, 3331 Australia
Phone: 0468 485 122
Email: contact@sureguardpestcontrol.com.au
Website: sureguardpestcontrol.com.au

2. What Information We Collect

We may collect personal information including:

  • Your name 

  • Phone number 

  • Email address 

  • Property or service address 

  • Details about pest issues or service enquiries 

  • Booking and payment information 

  • Website usage data and analytics 

We only collect information that is reasonably necessary to provide our services or respond to your enquiries.

3. How We Collect Information

We collect information when you:

  • Submit a contact or quote form on our website 

  • Call, email, or message us 

  • Book a service 

  • Interact with our website 

  • Engage with our advertising or social media pages 

We may also collect limited information automatically through cookies and analytics tools.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes 

  • Schedule and deliver pest control services 

  • Communicate about appointments and follow-ups 

  • Improve our website and customer experience 

  • Send important service-related updates 

  • Meet legal and regulatory obligations 

We do not sell your personal information to third parties.

5. Cookies & Website Analytics

Our website may use cookies and third-party analytics services such as Google Analytics to help us understand website traffic and improve user experience.

These tools may collect information such as:

  • IP address 

  • Browser type 

  • Device information 

  • Pages visited 

  • Time spent on our website 

You can disable cookies through your browser settings if you prefer.

6. Third-Party Services

We may use trusted third-party providers to assist with:

  • Website hosting 

  • Online forms 

  • Booking systems 

  • Payment processing 

  • Marketing and analytics 

These providers are only given access to information necessary to perform their services.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed as completely secure.

8. Access & Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, contact us at:

📧 contact@sureguardpestcontrol.com.au

9. Marketing Communications

We may occasionally send service updates or promotional communications. You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

SureGuard Pest Control
📞 0468 485 122
📧 contact@sureguardpestcontrol.com.au